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Community Manager

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Similar Titles

  • Community Specialist
  • Associate Community Manager
  • Assistant Community Manager
  • Community Coordinator

Tools

Role Summary

A Junior Community Manager is a pivotal figure in the gaming industry, bridging the gap between developers and players, embodying a fusion of social savvy, technical aptitude, and a deep appreciation for gaming culture. Their primary tasks include managing online communities, orchestrating events, and gathering player feedback to enhance the gaming atmosphere and experience. By engaging with players on various platforms, they recognise and communicate the community's views, and manage daily operations to fulfil community-related objectives.

Their routine involves distributing vital information, promoting positive interactions, and reporting insights to the development team, aiding in aligning the game with the community's expectations. The collaborative essence of their role demands robust communication and teamwork skills as they coordinate with different departments to ensure a cohesive community experience.

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Knowledge

Skills

Behaviour

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What to expect in the day to day duties:

● Responsible for facilitating an open dialogue between the players and development team on multiple social platforms and events.

● Duties involve crafting engaging and timely social content in line with the brand's voice and direction.

● Plays a key role in conceptualising and creating social media assets such as gifs, videos, images.

● In charge of copywriting tasks for the official social channels and the company website.

● Tasked with employing data from multiple analytics tools and insights to improve communication effectiveness and boost community engagement on various platforms.

● Charged with producing live content on platforms such as Twitch to connect with the community in real-time.

● Accountable for representing the brand at events and strengthening community ties. This will involve engaging in discussions with the community and being the face of the brand.

● Committed to staying updated with recent marketing and gaming trends to better serve the community's needs.

● Plays a key role in assisting with marketing campaigns, event planning, and supporting digital marketing initiatives.

● Entrusted with basic market research activities to understand the evolving gaming landscape and user preferences.

● Is integral to collaborative efforts, ensuring alignment of marketing strategies with teams, clients, and partners.

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Interview One

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Interview Two

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